[BLOG] Technical issues take BBC iPlayer down for thousands of users

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CrimsonShade
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[BLOG] Technical issues take BBC iPlayer down for thousands of users

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All weekend, BBC's catch-up TV service iPlayer has been suffering major outages across the UK.



Fans of the UK's licence-fee-paid TV provider first started complaining that they were unable to access television shows via the BBC's iPlayer service on Saturday morning. BBC is still "working to restore normal service", with many people being offered only a "simplified" experience via the website; and dedicated iPlayer apps such as those seen on YouView boxes and games consoles, or on smart phones, remain down for many viewers.



BBC did not respond to complaints about the outage until Sunday morning, when Twitter account @AboutTheBBC posted the following:

We're hoping to get @BBCiPlayer @BBCiPlayerRadio & @bbccouk up and running for all of you soon. We apologise for the inconvenience. #iPlayer— BBC (@AboutTheBBC) July 20, 2014



At one point, the BBC News website and radio service were also affected by the outage.



Despite continuing complaints to the BBC, the corporation has chosen not to reply to individual tweets posted to them and merely continue to deliver pre-prepared tweets about the status of their services. The last update was over 12 hours ago however; and BBC have not offered any explanations yet as to the cause of the downtimes.
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