Good news, Origin customers – as a gesture of goodwill, EA has launched a new initiative offering timed refunds for EA published games bought on its digital distribution system.

‘The Origin Great Game Guarantee’ will offer a full refund to PC and Mac customers dissatisfied with any EA game within 24 hours of launching it, within seven days from purchase, or within the first seven days after the game’s release date if you pre-ordered it, whichever comes first.

According to the Great Game Guarantee F.A.Q, the refund process is very simple. “Just visit your order history and click the “request a refund” link next to your recent purchase, answer a few quick questions, and we’ll take it from there.”

Right now, the service understandably excludes third-party titles, but EA stresses this could change in the future. “We’re continuing to explore how we can expand the program over time in with games from other publishers and developers,” the F.A.Q reads.

The Great Game Guarantee is effective starting today in 20 countries. To see if your country is eligible and to check out the fine print, here’s the info posted on Origin’s website. And hey, while you’re at it, why not check out EA’s awesome humble bundle deal and donate some money to charity?