People who pre-ordered the Fallout 4: Pip-Boy Edition from UK retailer GAME have been receiving e-mails from GAME saying that due to an issue processing payment many orders have been cancelled.
The e-mail suggests calling the customer service line to replace the order, but the sheer numbers of cancellations meant that the phonelines have been jammed now since the first of the e-mails were sent out on the 6th. Some people reported waiting for upwards of over an hour and others saying that when they do get through they get disconnected before they can resolve their complaints.
Some people pre-ordered their copies of the Pip-Boy Edition many months in advance and at £99 they didn't come cheaply either. However it could have been worse - some reported that for some reason they were re-receiving their payment orders and had been charged twice for their copies.
GAME themselves have been looking into the issue and have blamed an error with their own ordering system for the cancellations and double-charges. They tweeted out on the 6th that every pre-order was safe and reserved for the customer who had ordered it and that none would be released for public sale in stores. They urged everyone to keep trying to contact their phonelines and updated 8 hours ago to assure everyone they were trying to get everyone's complaint resolved.
The Fallout 4: Pip-Boy Edition comes with a copy of the game as well as a plastic replica of the wrist-mounted device of the same name which can have your smartphone inserted into it and use the Pip-Boy App.
